Site Reliability Engineer

We are seeking an experienced Site Reliability Engineer to join our dynamic team in Pune. In this role, you will be instrumental in managing our multi-cloud infrastructure, focusing on AWS and Azure. You will be responsible for setting up and maintaining the infrastructure to support our cloud migration and future division expansion. This position offers a unique opportunity to work in a global environment, collaborate with Automotive and corporate IT teams, learn new skills, and shape the future direction of our infrastructure. The ideal candidate will have a strong background in cloud computing, infrastructure as code, and automation, with a proactive approach to problem-solving and performance optimization. You will be part of the Tech Ops / SRE Team, which operates in a sharing and learning culture to maintain continuous access to our products.

<h3>Site Reliability Engineer</h3><div><strong>Location:</strong> Pune, India</div><div><strong>Workplace Type:</strong> Onsite</div><div><strong>Shift:</strong> US Shift</div><div><br></div><h3>About the Role</h3><div>We are seeking an experienced Site Reliability Engineer to join our dynamic team in Pune. In this role, you will be instrumental in managing our multi-cloud infrastructure, focusing on AWS and Azure. You will be responsible for setting up and maintaining the infrastructure to support our cloud migration and future division expansion. This position offers a unique opportunity to work in a global environment, collaborate with Automotive and corporate IT teams, learn new skills, and shape the future direction of our infrastructure. The ideal candidate will have a strong background in cloud computing, infrastructure as code, and automation, with a proactive approach to problem-solving and performance optimization. You will be part of the Tech Ops / SRE Team, which operates in a sharing and learning culture to maintain continuous access to our products.</div><div><br></div><h3>Key Responsibilities</h3><ul><li>Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.</li><li>Partner with development teams to improve services through rigorous testing and release procedures.</li><li>Participate in system design consulting, platform management, and capacity planning.</li><li>Create sustainable systems and services through automation.</li><li>Balance feature development speed and reliability with well-defined service-level objectives.</li><li>Manage day-to-day operations of AWS/Azure Infrastructure.</li><li>Build and document automation processes for Infrastructure as a Service/Infrastructure as code.</li><li>Manage backup and patch management processes.</li><li>Provide adequate support in architecture planning, migration, and installation for new projects.</li><li>Lead the structural/architectural design of platforms, middleware, databases, and backups according to system requirements.</li><li>Conduct technology capacity planning by reviewing current and future requirements.</li><li>Strategize and implement disaster recovery plans, including creating and implementing backup and recovery plans.</li><li>Manage day-to-day operations by troubleshooting issues, conducting root cause analysis (RCA), and developing fixes.</li><li>Plan for and manage upgrades, migrations, maintenance, backups, installations, and configurations.</li><li>Review technical performance and deploy ways to improve efficiency and fine-tune performance.</li><li>Develop shift rosters to ensure no disruption in the tower.</li><li>Create and update SOPs, Data Responsibility Matrices, operations manuals, and daily test plans.</li><li>Provide weekly status reports to client leadership and internal stakeholders.</li><li>Leverage technology to develop Service Improvement Plans (SIP) through automation.</li></ul><div><br></div><h3>Required Skills &amp; Qualifications</h3><ul><li>Bachelor’s degree (or equivalent) in computer science or a related discipline with at least 7 years of experience.</li><li>Strong understanding and hands-on experience with EKS, including configuring, deploying, maintaining, troubleshooting, upgrading, and monitoring EKS on AWS.</li><li>Hands-on experience with CI/CD pipelines and DevOps tooling, including Git-based version control (GitLab preferred), pipeline design and maintenance, automated builds, testing, and deployments for cloud-native and containerized workloads.</li><li>Hands-on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc…).</li><li>Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform, and Bash.</li><li>Familiarity with ITSM processes like Incident, Problem, and Change Management using ServiceNow (preferable).</li><li>Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.</li><li>Strong interpersonal skills, analytical and problem-solving ability, along with strong written and verbal communication.</li><li>Ability to communicate ideas in both technical and non-technical ways.</li><li>A strong capacity for teamwork and a sense of ownership, with the ability to work independently and be self-driven.</li><li>Experience with Infra Cloud Computing Consulting.</li></ul><div><br></div>