ServiceNow Application Development Technical Lead

<div><strong>Client: Wealth Management</strong></div><div><strong>Position: ServiceNow Application Development Technical Lead</strong></div><div><strong>Pay: $160K - $190K </strong></div><div><strong>Location: On site 1 day a week WFH - Plano, TX or Camas, WA </strong></div><div><strong>Work Authorization - MUST BE USC or GC ONLY</strong></div><div>&nbsp;</div><div><strong>Education:</strong> Bachelor's degree from a four-year college or university or equivalent experience</div><div><strong>Required Certifications:</strong> Certified System Administrator (CSA)</div><div><strong>Preferred Certifications:</strong> Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)</div><div><strong>&nbsp;</strong></div><div><strong>Experience:</strong></div><ul><li>7+ years of experience in ServiceNow development, administration, or platform engineering</li><li>3+ years of experience in a senior or lead technical role on the ServiceNow platform</li><li>Deep hands-on experience with ServiceNow scripting, APIs, data models, and workflows</li><li>Experience with ServiceNow architecture, best practices, and upgrade strategies</li><li>Experience leading technical design and guiding other engineers</li><li>Experience translating business requirements into technical solutions</li><li>Experience operating ServiceNow as a product or platform (CoE or platform ownership model)</li><li>Experience in large global enterprise environments</li><li>Background in Agile / Scrum delivery models</li></ul><div><strong>&nbsp;</strong></div><div><strong>Responsibilities:</strong></div><ul><li>Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications</li><li>Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap</li><li>Be a technical escalation point for complex platform issues, integrations, and performance challenges</li><li>Ensure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standards</li><li>Lead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models</li><li>Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy</li><li>Work with product owners and partners to translate requirements into technical solutions</li><li>Guide technical planning for releases, upgrades, and major enhancements</li><li>Provide technical leadership and mentorship to ServiceNow developers and administrators</li><li>Establish development standards, code review practices, and documentation expectations</li><li>Support onboarding and skill development through coaching, training, and knowledge sharing</li><li>Promote a culture of engineering excellence, automation, and continuous improvement</li><li>Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub</li><li>Ensure data integrity, performance, and observability across integrated systems</li><li>Partner with security, infrastructure, and enterprise architecture teams to align solutions</li><li>Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding</li><li>Lead technical aspects of ServiceNow upgrades and feature adoption</li><li>Monitor platform performance, stability, and usage, driving proactive optimization</li></ul><div><strong>&nbsp;</strong></div><div><strong>Benefits:</strong></div><ul><li>100% paid medical, dental and vision premiums for you and your qualifying dependents</li><li>A 50% 401(k) match, up to the IRS maximum</li><li>20 days of PTO, plus 10 paid holidays</li><li>Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care</li></ul><div>&nbsp;</div>

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