PROJECT OVERVIEW
We are seeking an experienced Senior / Lead OutSystems Engineer to join a strategic initiative developing a cutting-edge Quote Journey for High-Net-Worth (HNW) customers in the premium home insurance sector.
Project Objectives:
• Design and deliver an intuitive, high-quality digital quote journey for HNW customers
• Demonstrate early working outputs within weeks
• Integrate with external and client backend services to enable downstream fulfillment processes
• Establish a scalable delivery approach for iterative enhancement
KEY RESPONSIBILITIES
1. Technical Design & OutSystems Application Development
• Co-design and implement low-code business applications following OutSystems best practices and client architectural standards
• Develop the frontend quote journey with intuitive user interface and seamless user experience
• Implement screening logic against client "killer questions"
• Build referral mechanisms for out-of-appetite applicants
• Hands-on OutSystems application development across Traditional and Reactive Web platforms
2. Systems Integration
• Integrate with external services and client backend platforms:
• AddressCloud - specialist address lookup and property data services
• Headless Drupal CMS - content management
• Policy Administration Platform (Merlin) - contact and proposal creation
• Nexus API Integration Platform - API connectivity and orchestration
• Telephony Outbound Dialler - automated outbound calling processes
• Design and develop REST APIs for seamless system communication
• Ensure data flows correctly through all integrated systems
3. Quality Assurance & Documentation
• Develop and maintain unit tests and integration tests to ensure code quality
• Create and update comprehensive technical documentation for all developed applications
• Troubleshoot and resolve OutSystems-related issues
• Ensure compliance with client architectural standards and best practices
4. Technical Leadership & Collaboration
• Support Product Owners in backlog construction and refinement
• Perform technical analysis and provide high-level effort estimations
• Contribute technical insights and recommendations for continuous improvement
• Collaborate closely with engineers, testers, and cross-functional team members
• Review technical outputs and provide constructive feedback
5. Stakeholder Communication
• Communicate effectively with all stakeholder levels, both verbally and in writing
• Translate functional requirements into technical design and development tasks
• Provide clear status updates and technical briefings to business and technical audiences
• Ensure quality and timely delivery of all outputs
REQUIRED QUALIFICATIONS
Technical Experience & Skills
• Approximately 7 years of hands-on OutSystems application development experience
• Deep knowledge of:
• OutSystems framework, tools, components, and best practices
• Domain Driven Architecture standards and principles
• REST API design and development
• OutSystems integration with third-party systems and platforms
• Traditional and Reactive Web application development
• OutSystems ODC (Outsystems Developer Cloud) experience
• OutSystems Certification (mandatory)
Development & Technical Skills
• Expert-level OutSystems application development (Traditional Web and Reactive Web)
• Ability to translate functional requirements into technical designs and development tasks
• Strong unit and integration testing practices
• Effective debugging and troubleshooting capabilities
• Experience with version control systems and CI/CD pipelines
Soft Skills
• Work independently and collaboratively within a team environment
• Excellent written and verbal communication skills
• Strong interpersonal and stakeholder management abilities
• Proactive problem-solving mindset
• Ability to mentor and guide other team members
• Adaptability and willingness to learn new technologies
Professional Experience
• Experience with Agile methodologies (Scrum, Kanban)
• Digital channels domain experience (B2C and B2B applications) - preferred
• Insurance industry experience - highly preferred
• Experience with headless CMS platforms - preferred
Language Requirements
• English: Fluent (written and verbal) - mandatory
• Additional languages - advantageous
SCOPE OF WORK
A. Discovery & Design Phase (Supporting Role)
• Collaborate with BA (Business Analyst) and SA (Solutions Architect) teams in defining HNW customer journey
• Support rapid prototyping activities using Figma and/or OutSystems
• Define data capture and integration requirements
• Review and provide technical input on design outputs
B. Build & Integration Phase (Primary Role)
• Develop the complete frontend quote journey in OutSystems per technical specifications
• Implement screening functionality for client "killer questions"
• Integrate with all required external and internal services:
• Drupal CMS integration
• AddressCloud lookup services
• Merlin backend platform (contact and proposal creation)
• Nexus integration platform
• Telephony outbound dialler
• Ensure seamless downstream fulfillment processes
• Create comprehensive technical documentation
• Conduct code reviews and quality assurance testing
WORKING CONDITIONS
• Contract Duration: Project-based (initial engagement with potential for extension)
• Location: United Kingdom (Hybrid arrangement negotiable)
• Working Hours: Full-time
• Working Language: English
• Team Structure: Part of a high-performing, cross-functional delivery squad
BENEFITS & DEVELOPMENT OPPORTUNITIES
• Opportunity to lead a strategic digital transformation initiative in the insurance sector
• Work with modern low-code technology (OutSystems) at enterprise scale
• Technical leadership role within a high-performing delivery squad
• Exposure to complex system integration architectures (APIs, CMS, telephony platforms)
• Collaboration with leading UK insurance company and best-practice delivery approach
• Professional development in domain-driven design and architectural patterns
• Potential for ongoing engagement and career growth opportunities