compLogoServiceNow Application Development Technical LeadCompany: Wealth ManagementHybridPlano, TX, USACamas, WA, USA
Client: Wealth Management
Position: ServiceNow Application Development Technical Lead
Pay: $160K - $190K
Location: On site 1 day a week WFH - Plano, TX or Camas, WA
Work Authorization - MUST BE USC or GC ONLY
 
Education: Bachelor's degree from a four-year college or university or equivalent experience
Required Certifications: Certified System Administrator (CSA)
Preferred Certifications: Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)
 
Experience:
  • 7+ years of experience in ServiceNow development, administration, or platform engineering
  • 3+ years of experience in a senior or lead technical role on the ServiceNow platform
  • Deep hands-on experience with ServiceNow scripting, APIs, data models, and workflows
  • Experience with ServiceNow architecture, best practices, and upgrade strategies
  • Experience leading technical design and guiding other engineers
  • Experience translating business requirements into technical solutions
  • Experience operating ServiceNow as a product or platform (CoE or platform ownership model)
  • Experience in large global enterprise environments
  • Background in Agile / Scrum delivery models
 
Responsibilities:
  • Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications
  • Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap
  • Be a technical escalation point for complex platform issues, integrations, and performance challenges
  • Ensure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standards
  • Lead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models
  • Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy
  • Work with product owners and partners to translate requirements into technical solutions
  • Guide technical planning for releases, upgrades, and major enhancements
  • Provide technical leadership and mentorship to ServiceNow developers and administrators
  • Establish development standards, code review practices, and documentation expectations
  • Support onboarding and skill development through coaching, training, and knowledge sharing
  • Promote a culture of engineering excellence, automation, and continuous improvement
  • Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub
  • Ensure data integrity, performance, and observability across integrated systems
  • Partner with security, infrastructure, and enterprise architecture teams to align solutions
  • Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding
  • Lead technical aspects of ServiceNow upgrades and feature adoption
  • Monitor platform performance, stability, and usage, driving proactive optimization
 
Benefits:
  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care