Job Description:
● Act as the primary liaison between clients and the technical team to ensure smooth implementation of the Warehouse Management System (WMS).
● Work closely with clients to understand business processes and translate them into functional requirements.
● Configure and customize WMS solutions to align with customer needs.
● Conduct user training sessions and provide ongoing support to ensure effective system utilization.
● Analyze and resolve functional issues that arise during implementation and post-go-live.
● Collaborate with internal teams, including developers and project managers, to enhance system functionality.
● Support internal Mplus teams as a Functional Consultant for Odoo ERP (If needed).
● Ensure all implementations adhere to best practices and industry standards.
Requirements:
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● Minimum 3 years of experience as a Functional Consultant, preferably in Logistics, Supply Chain, or WMS-related projects.
● Fluent in English (both written and spoken).
● Strong analytical and problem-solving skills to bridge business and technical needs.
● Excellent communication skills for stakeholder management and training end-users.
● Experience with WMS platforms and Odoo ERP (preferred)
● Ability to work independently and collaboratively within a project team.
● Relevant certifications in ERP, WMS, or Business Analysis are a plus.