compLogoProduct OwnerCompany: Incedo IncHybridPittsburgh, PA, USACleveland, OH, USADallas, TX, USA

Job Title: Product Owner / Product Manager – Credit Cards (Banking Domain)

Location: Pittsburgh, PA/Cleveland, OH/ Dallas, TX

Employment Type: Full Time

Role Overview

We are looking for a Product Owner / Product Manager with strong experience in the credit card domain within banking/financial services. This role will drive product strategy, roadmap execution, and delivery of customer-centric solutions across the credit card lifecycle including onboarding, transaction processing, billing, and servicing.

Key Responsibilities

  • Own and manage the product roadmap for credit card products and related digital capabilities
  • Work closely with business stakeholders to define product vision, features, and priorities
  • Translate business requirements into user stories with clear acceptance criteria
  • Collaborate with engineering, QA, and design teams in an Agile/Scrum environment
  • Drive end-to-end delivery across areas like:
  • Card issuance and onboarding
  • Transaction processing and authorization
  • Billing, statements, and payments
  • Rewards, offers, and loyalty programs
  • Disputes, fraud, and risk management
  • Analyze customer needs, market trends, and competitor offerings to enhance product features
  • Ensure compliance with banking regulations and security standards
  • Track product performance using KPIs and drive continuous improvement
  • Act as a bridge between business, technology, and operations teams

Required Skills & Experience

  • 6+ years of experience as a Product Owner or Product Manager
  • Strong domain experience in Credit Cards / Retail Banking / Payments
  • Hands-on experience with Agile methodologies (Scrum, SAFe)
  • Strong understanding of:
  • Credit card lifecycle and workflows
  • Payment networks (Visa, Mastercard, etc.)
  • Authorization, clearing, and settlement processes
  • Experience with digital banking platforms, APIs, and microservices architecture
  • Excellent stakeholder management and communication skills
  • Ability to write clear user stories, epics, and acceptance criteria

Preferred Qualifications

  • Experience with card management systems (CMS) or payment processors
  • Exposure to fraud detection, risk systems, and compliance (PCI-DSS)
  • Familiarity with data analytics tools and product metrics tracking
  • Certifications such as CSPO, SAFe PO/PM are a plus