Role Description

This is a full-time on-site role for a Chief Executive Officer located in the Hanoi Capital Region. The CEO will be responsible for overseeing the operations and strategic direction of the company, Day-to-day tasks include financial management, operations oversight, business planning, sales strategies, and strategic planning.

Qualifications

- Education: Bachelor’s degree in Business Administration, Hospitality Management, or related field (Foreign Degree preferred).

- Experience: Minimum 5 years in a senior leadership role within the F&B industry, preferably with coffee shop/ restaurant experience.

- Skills:

+ Business mindset

+ Strong leadership and team-building abilities.

+ Proficient in strategic planning and business development.

+ Exceptional communication and interpersonal skills

+ Open mindset, energy

+ People/ Cultural oriented

+ Integrity

Responsibility

- Strategic Planning:

+ Develop and implement the company’s vision, mission, and long-term goals.

+ Identify market opportunities and set strategic priorities to ensure sustainable growth.

- Operational Management:

+ Oversee daily operations of all coffee shop locations, ensuring high standards of service and product quality.

+ Implement efficient operational processes and systems to enhance productivity.

- Financial Oversight:

+ Prepare and manage annual budgets, financial forecasts, and performance reports.

+ Monitor financial performance and implement corrective actions as necessary to achieve financial goals.

- Team Leadership:

+ Lead, mentor, and develop the management team to foster a culture of excellence.

+ Promote employee engagement and ensure a positive work environment.

- Marketing and Brand Development:

+ Oversee marketing strategies to enhance brand visibility and customer loyalty.

+ Collaborate with the marketing team to develop promotional campaigns and initiatives.

- Stakeholder Relations:

+ Build and maintain relationships with key stakeholders, including suppliers, partners, and customers.

+ Represent the company at industry events and conferences.

- Compliance and Risk Management:

+ Ensure compliance with health, safety, and regulatory standards across all locations.

+ Identify and mitigate potential risks to the business.